Retail, in the eyes of the everyday customer

new ideas and thoughts about the online retail world

Return Policy

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Fact 1: 40% of all visitors use in-site search

Fact 2: Shoppers are concerned about return policy of retailers

Therefore, at least a few shoppers use in-site search to review a retailers return policy.

Lets see how most eTailers performed…….

- Bed Bath and Beyond
- Sears.com
- Backcountry.com
- Dell.com
- BestBuy.com
- Staples.com
- Cafepress.com
- Barnes and Noble
- Shoes.com
- CircuitCity.com

Written by betterretail

November 29, 2007 at 9:42 pm

Posted in uncategorized

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