Onlynaturalpet.com doesn’t only let customers write reviews, they also respond to them.
Onlynaturalpet.com doesn’t only let customers write reviews, they also respond to them.
I like to observe the retail world and dream up ways to make it better. My biggest strength is that my understanding of retail is purely from a customer’s perspective. To some that would also be considered my biggest weakness. I believe that ultimately good retailing is all about building compelling experiences. ... Continue reading »
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[...] from Retail In the Eyes of the Customer spotted a pet retailer who comments back on customer reviews. [...]