Marketers looking to unearth zappos.com’s secret sauce should analyze the table below:

Marketers looking to unearth zappos.com’s secret sauce should analyze the table below:

I like to observe the retail world and dream up ways to make it better. My biggest strength is that my understanding of retail is purely from a customer’s perspective. To some that would also be considered my biggest weakness. I believe that ultimately good retailing is all about building compelling experiences. ... Continue reading »
Blog at WordPress.com. Theme: DePo Masthead by Derek Powazek
[...] on the first page of Google results? Here’s a nifty chart. You may be interested in this too: Zappos’ repeat customer/sales per customer data, 2001-2006. Rishi, where did you get [...]
Hi Rishi,
This is one nice piece of information. Where did you get this? I am looking forward to blog this