Retail, in the eyes of the everyday customer

new ideas and thoughts about the online retail world

Archive for May 2009

Discouraging WOM

with one comment

Primitivearthbeads.com is an online retailer of beads that receives over 12,886 monthly visitors.  Check out their super complicated Captcha:

Primitivearthbeads.com forward to a friend

Written by betterretail

May 19, 2009 at 11:16 pm

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Your Zappos.com Order #70874023

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Zappos Email

Written by betterretail

May 17, 2009 at 4:33 pm

Posted in Email.Marketing

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When Will My Package Arrive?

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Omahasteaks.com has a nice feature on their homepage (bottom left section) that lets customers know when to expect delivery prior to placing an order:

When will my package arrive?

When will my package arrive?

Written by betterretail

May 9, 2009 at 3:47 pm

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