Retail, in the eyes of the everyday customer

new ideas and thoughts about the online retail world

About

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Rishi RawatMy name is Rishi Rawat and I like to observe the e-tail world and dream up ways to make it better.

My biggest strength is that my understanding of retail is purely from a customer’s perspective.  To some that would also be considered my biggest weakness.

BetterRetail is a place where we observe all aspects of customer experience.  The blog is a source for practical examples and my personal thoughts.

Learn more about me @ www.frictionless-commerce.com.

Written by betterretail

December 13, 2006 at 8:46 pm

One Response

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  1. [...] see: About this blog Possibly related posts: (automatically generated)eCommerce factsNever paying for this again – [...]


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