Retail, in the eyes of the everyday customer

new ideas and thoughts about the online retail world

Return Policy

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Fact 1: 40% of all visitors use in-site search

Fact 2: Shoppers are concerned about return policy of retailers

Therefore, at least a few shoppers use in-site search to review a retailers return policy.

Lets see how most eTailers performed…….

Bed Bath and Beyond
Sears.com
Backcountry.com
Dell.com
BestBuy.com
Staples.com
Cafepress.com
Barnes and Noble
Shoes.com
CircuitCity.com

Written by betterretail

November 29, 2007 at 9:42 pm

Posted in uncategorized

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