Ultimately your online storefront is just that, a storefront. Many retailers forget that good retailing is so so much more than having a slick eCommerce site. Fortunately we still have companies like L’OCCITANE en Provence. I don’t know of other retailers that do this but L’OCCITANE provides braille labeling on their products. Why? because respect is one of their core tenets. This includes respect for the environment, consumers, suppliers and employees.
They have just inspired a new customer, me.
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