I’ve seen examples where the retailer offers a discount for signing up for a newsletter-
But not for chatting with a sales rep. On the homepage sleeptracker.com you’ll find this floating offer-
Assuming sleeptracker.com knows chat engagement boosts conversions this is a good strategy. It’s also worth noting the deliberate use of vague language. The promise cleverly states, “find out how to get 10% off your order”. I wouldn’t be surprised if the sales rep says, “This discount applies if you purchase a him and her version of our amazing watch”.