Unique Chat Prompt

Chat is an incredibly valuable tool. If your site has chat you know chat conversion rates are at least 2x site average. On the flip side, however, chat utilization is typically low. To boost usage some sites show a persistent floating chat prompt or pop open a chat message that says something like, “We can help you …”. These tactics are OK. But what squadhelp.com does is great. When the user first lands they show an open chat prompt but the first thing presented to the visitor is their “How Squadhelp works” video:


This is clever because the video warms the user, and a warm visitor is much more likely to engage in chat.

Divide and Conquer

Supermeat.com is a startup that sells cultured meat. Cultured meat is made from animal cells, without the use of the animals themselves. It is biologically the same as the meat that comes from animals, but way better for the environment.

Their homepage is genius. They show one question with 2 choices:


2 noteworthy observations:

1: Our brain is designed to solve problems, so seeing a question gets our attention.

2: No matter which option you pick Meat is delicious or Stop animal suffering the answer is the same: eat Supermeat.