What’s Better Than Customer Reviews? …

… reviews of customers who live near you. Lifesourcewater.com understands this and that’s why they have a cool feature called “Search For Reviews In Your Zip Code:”—


The shopper can enter their zip code and see listing of reviews of shoppers near them—


Basically lifesourcewater.com re-sorts reviews starting from the searcher’s zip code.

This is a good tactic for sites that have a large number of geographically wide customer reviews.

You Decide

Backcountrygear.com has a page called WAYS TO SHOP–


Here a shopper can specify a criteria they care the most about (like buying American made or lightweight items). This leads them to a page that lists all items that match the criteria.

Behavioral studies show that once people make a decision they tend to stay consistent with it. On this page a shopper has to choose between shop green and sale items. By picking shop green they are making the choice that environment matters more to them than item price. I wonder what impact that choice has on their price sensitivity?

Filter Options

The more filter options you offer, the more confident I’ll feel in finding the perfect product. Here are the filter options backcountry.com shows for winter jackets–

Not only is this filter format helpful, it gives backcountry.com a hidden benefit. When I landed on backcountry.com I was ‘generally’ looking for winter jackets. After seeing the screenshot above I realized I wanted a windy weather jacket. Backcountry literally changed my search criteria.

Gift Ideas

MetroKitchen.com is a site that specializes in cookware.  They have a simple, yet very effective Gift Ideas page …

… where shoppers select a relevant option and see a list of highly targeted gifts.

Opportunity: On “For wine fans” page (for example) MetroKitchen.com just lists products–

Which means I have to click the first item, read description, hit back button, click the second item, etc.  I wish they had presented Wine Gifts in this format …

… so the shopper could read a short description for each product and then visit product page to make purchase.

Building More Top Lists

I’m a huge fan of top lists and believe every ecommerce site should slice and dice top lists in as many ways as they can imagine. There is no bad top list and no limit to how many you can create. Today I visited aveda.com and discovered 5 new ways to slice a list:

– Travel Favorites
– Award Winners
– Pro Picks
– Editor’s Picks
– Recently Launched

… Nice. Here is a screenshot:

Related articles: Our top 10 most desired items, Gift shoppers are different, Top sellers, Top seller lists